Investigating: Upstream Network Routing Issue Impacting rDNS Lookups (Central US)

Incident Report for xByte Cloud

Resolved

This incident has been resolved.
Posted Jun 03, 2026 - 15:04 CDT

Monitoring

A fix has been implemented, and we are actively monitoring the results. rDNS records have begun propagating globally again, and we will continue to monitor the situation closely on our end to ensure the issue is fully resolved.
Posted Jun 03, 2026 - 11:53 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 03, 2026 - 09:26 CDT

Investigating

We are currently investigating an upstream network routing issue affecting a rDNS lookups on a subset of IP addresses within our Central US region.

Impact: Some customers may experience potential delays or failures in reverse DNS (rDNS) resolution in our Central US region.

Current Status: This issue appears to be related to a routing problem with one of our upstream providers. All other services and network functionality remain operational. Our team is actively working with the upstream provider to investigate and resolve the issue.

We will provide updates as more information becomes available or once resolution progress is confirmed.
Posted Jun 03, 2026 - 09:04 CDT
This incident affected: Network Infrastructure (Zone C - US Central).